Basic Job Overview
> Account Executive<
> Cheltenham, Gloucestershire <
> Job Type: Full Time / Permanent <
> Salary: £26000 – £30000/annum <
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Account Executive – 6740
Salary: £26,000 to £30,000 per annum DOE
Location: Cheltenham
Contract Type: Permanent, full-time
About the Role
An opportunity has arisen for a driven and customer-focused Account Executive to join a growing business based in Cheltenham. This role would suit someone with a background in sales, account handling or customer service who enjoys building relationships and working in a fast-paced environment.
You’ll manage day-to-day communication with customers, handle enquiries, and ensure a high standard of service throughout the customer journey. You must have a valid UK Licence for this role.
Responsibilities
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Manage incoming customer enquiries, providing clear, professional and timely responses
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Build and maintain strong relationships with customers through regular communication
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Handle quotations, orders and follow-ups to support revenue and customer retention
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Manage customer accounts, ensuring information is accurate and up to date
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Proactively monitor deadlines and commitments to ensure customer expectations are met
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Liaise with internal teams to ensure a smooth end-to-end customer experience
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Identify opportunities to add value and improve customer relationships
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Maintain accurate records across internal systems
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Work in line with Health & Safety policies and company procedures
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Operate in a sustainable and responsible manner
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Provide flexibility for business needs, including occasional weekend work
Skills & Experience Required
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Previous experience in sales, account management, customer service or another client-facing role
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Confident communicator with strong relationship-building skills
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Organised and detail-focused with the ability to manage multiple priorities
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Commercially aware with a proactive approach to problem-solving
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Comfortable working in a fast-paced, target-driven environment
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Reliable, motivated and professional in approach
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Essential: Full UK driving licence
For more information, please contact Katie Tyrrell at First Base Employment
